Before
By hand
Emailing receipts one by one
Forgetting the return confirmation
Never asking how it went
After
By itself
A sale → the receipt, with the PDF
A return → Return confirmation
Three days on → How was everything?

Lesson 3 of 5 · 3 min
Emails that go out by themselves: the receipt, the return confirmation, a thank-you a few days on. Test before you trust it.
Before
By hand
Emailing receipts one by one
Forgetting the return confirmation
Never asking how it went
After
By itself
A sale → the receipt, with the PDF
A return → Return confirmation
Three days on → How was everything?

Automation
Automation
New automationReceipt by email · On
Return confirmation · On
How was everything? (a few days after a sale) · Off

Starts when
A sale is rung up
Only for: Paid
Then
Wait
3 days
How was everything?
To the customer

How was everything?
Hi Amy, thanks again for coming in. If you're happy with your mug, a short review helps more than you'd think.

Send me a test
You
Pick a sale
By receipt number or name
Then
Every step runs now
No waiting
Result
Emails come to you
Subject starts [Test]

Opens Register. You'll be asked to sign in first; new businesses get a free week, no card needed.
2 quick questions. Pick an answer and Reggie will tell you how you did.
Every lesson's Try it opens the real page, with Reggie pointing the way.
Free for the first week · no card needed · £5 a month afterFree for the first week · no card needed · Rs 1,500 a month afterFree for the first week · no card needed · $6 a month after